This part of the business was born when our clients kept calling us for work, long after our projects were completed – and for unrelated work. A boiler not working? An outlet on the fritz? HVAC needs attention? Since we generally spend a lot of time at our clients’ homes – we, by default, become experts on every nook and corner. That usually allows us to simply diagnose a situation, and as we have craftspeople on the job, every day, we generally can dispatch immediately to provide assistance.